We are Quest Coffee Roasters, a long established espresso bar and organic coffee roastery with a loyal community following in Burleigh Heads and the Gold Coast. We sell coffee beans and products in store, online, and wholesale. We are known for our top quality coffee, focus on sustainable supply, and friendly customer service. We have a online retail website, and utilise internally built automation in our internal tools to improve efficiency, transparency, and data driven decision making. Our tech stack includes:
– Javascript / Google Appscript
– AWS including Lambda, S3, and EC2
– WordPress
We are looking for a Barista + Programmer to join our team!
Position: Barista & Programmer
Hours: 32-40 hours / week (Casual with consideration for full time role)
Schedule: Between 5:30am and 3pm
Rate: $34.00 to $37.00 / hr + Super, Bonuses, and Penalty Rates
Location: Burleigh Heads, Gold Coast, QLD
Note: this position will be 80% Barista work, with up to 20% capacity for programming. Suitable for Software Development students.
RESPONSIBILITIES
- Roastery Management – Opening and closing the roastery, managing inventory, ordering supplies, and efficiently running the day shift on some days.
- Barista responsibilities, including expertly preparing and serving a variety of beverages, food items, and providing exceptional customer service.
- Maintaining strict quality control standards for all drinks and coffee bean preparation.
- Welcoming and engaging customers with friendly conversation, and actively determining their coffee preferences and needs to provide personalised recommendations.
- Educating customers about the characteristics of different coffee beans, their origins, and the nuances of various roasts.
- Actively promoting and selling coffees, as well as coffee brewing equipment, by effectively communicating the unique attributes and benefits of each product.
- Maintaining a clean, safe, and hygienic work environment that adheres to organisation standards and follows sanitation regulations to prioritise the well-being of both staff and customers.
- General Admin of wholesale orders including invoicing, organising servicing, organising training, and helping answer general questions.
- Programming our internal systems to make them more efficient. Automating otherwise manual tasks.
ABOUT YOU
PROFESSIONAL REQUIREMENTS
- 2 or more years of recent experience as a Barista.
- 2 or more years of self taught or professional Javascript programming experience
- Very familiar with GitHub and Visual Studio Code.
- Advanced users of excel / google sheets.
- Strong listening and verbal communication skills.
- A strong understanding of Food Health & Safety.
NICE TO HAVE
- Certification II or more in Hospitality.
- Organic handling experience.
- AWS experience.
- Web development and or WordPress experience.
- Xero experience
- Food handling / Cookery experience.
PERSONAL REQUIREMENTS
- Australian citizen or resident with an appropriate visa to work in Australia. Note: This role is not suitable for Working Holiday VISA holders.
- Availability to Mon to Friday 5 days per week.
- Loves coffee and tea
- Own transport to get to and from work.
PERSONAL QUALITIES
- You strive for open and honest communication with respect for others
- Professional demeanour and a desire to exceed expectations
- Strong customer focus and empathy
- Desire to learn
- You are reliable, punctual, and organised
- You like getting things done and care about how they get done
- You are proactive and self-directed, identifying issues and opportunities ahead of time
- You strive for achievement and making a difference
HOW TO APPLY
Please submit your CV and a short cover letter using the form below and we’ll reach out to you to schedule an initial chat. Your cover letter should include:
- how you found out about Quest and why you want to join,
- a little bit about your goals
Suitable candidates may be requested to complete a trial and or test.
